Alert Notification Icon

Due to scheduled maintenance, our website may be down on Thursday, 10/17 very briefly between 8:00pm to 2:00am PT. We apologize for any inconvenience. Please use the mobile app or call us at 888.723.7328 for urgent requests.

Alert Notification Icon

Due to scheduled maintenance, our website may be down on Thursday, 10/17 very briefly between 8:00pm to 2:00am PT. We apologize for any inconvenience. Please use the mobile app or call us at 888.723.7328 for urgent requests.

Financial Tips

Fraud prevention: 5 tips scammers don't want you to know

1. Be aware of QR code scams

Sometimes known as “quishing,” scammers will use QR codes to direct you to fake look-alike sites in an attempt to capture your personal information or even take over your phone or SIM card. Consider where the QR code is coming from, and be cautious about scanning untrusted QR codes in public places.

2. Spot impostors

Impostor scams occur when scammers pretend to be someone official, like an IRS agent or a representative of your credit union. Don’t give out personal information if you receive an unexpected call or message. Always check someone’s identity yourself by calling back on a number you know is verified.

3. Be careful how you pay

Unlike credit cards with fraud protection, payment methods like Venmo and Zelle® often won’t allow you to get your money back if you’ve been scammed. Similarly, scammers may ask for gift cards because they can’t be easily traced. Real companies won’t ever ask you to pay for something with gift cards.

4. Be cautious with social media ads

If you want to purchase something online from an unknown company, it’s worth doing a quick search to read independent reviews (not ones through the company’s website, as those can be faked) to see if the company is part of a scam. Anyone, including scammers, can pay for an ad on social media.

5. Talk to someone you trust

Scammers often try to rush you into making a decision, or they lie and say you can’t trust anyone but them. While it can feel scary to face that kind of pressure, slow down and take time to verify what you’re being told. Talk to someone you trust before sending money or giving away your personal information.

We don’t want anyone to be the victim of these scammers. If you think you’ve been targeted, call us immediately at 888.723.7328. We’re here to help!

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.